The 2023 Subaru Love Promise Community Commitment Award
We've been nationally recognized for our dedication to our community and the Subaru Love Promise.
We're honored to receive the 2023 Subaru Love Promise Community Commitment Award. This award nationally recognizes Subaru retailers who are making the world a better place while demonstrating an outstanding commitment to supporting passions and causes in local communities. These efforts are focused in important areas such as the environment, community, health, education, and pets.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is First Team Subaru Suffolk dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Portsmouth Humane Society
TerraCycle
Northern Shores Elementary
Portsmouth Volunteers for the Homeless
LLS
Love Promise Stories from First Team Subaru Suffolk
Subaru and First Team Subaru Suffolk believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
5 Stars for the 5 Pillars! - Cherilyn W
"Everyone at First Team Subaru (Marc, Jason, Dominique, Chase, there were a few others whose names I did not catch) made our car buying experience enjoyable. Our salesperson was Marc Griffin. We told him exactly what kind of Forester we wanted. They didn't have one on the lot, but he and his team were able to locate it quickly, and we were driving it home in less than 5 days! Marc was very friendly and helpful throughout the entire car buying process without using any pressure tactics. Thank you Marc and everyone at First Team Subaru!" - Cassie W.
Welcome to First Team Subaru Suffolk - Cherilyn W
"Happen to be in town from Pittsburgh visiting family for the holiday, when I needed an oil change and tire rotation. Adan Nino was my service writer, so friendly and helpful. Also didn't know my first oil change with FT Subaru would be free, what a holiday gift! Thank you all for getting me in and out so quickly and being so nice. I'll definitely be back when I'm in town." - Charles S.
Another Happy Customer! - Cherilyn W
"After doing some researching for a new vehicle I decided to go look at a Subaru after work. Never having owned one, I thought why not. They have great safety reviews and several of my coworkers own one. Once I arrived at the dealership I was greeted with friendly staff. My salesman was Marcus, and after he showed me this beautiful green Forester I was hooked. I love my new Subaru! I am sure all the salesmen are great, but Marcus was wonderful. He is very detail oriented and had a lot of patience for a boomer like me. Since I was just going to look...lol, I am pictured with my nursing scrubs on. That is okay, since nurses are all for safety. A Subaru and a nurse is an excellent combination!!!" - Frankie F.
Customer Appreciation for Subaru Love Encore - Cherilyn W
"AWESOME experience buying a new car, knowledgeable and helpful team that works together. Was worried about the technology but Cherilyn was so helpful and let me know I could always call with any questions. Dealership is nice and clean. LOVE my Outback 🙂 Thank you First Team Subaru Suffolk!" - M S.
First Team Subaru Suffolk Supports Portsmouth Humane Society - Cherilyn W
This is Kaisa and Copper visiting with First Team Subaru. We welcome existing pets and pets looking for their forever home. We are always accepting towels, dog and cat food, cleaning supplies and other pet supplies to donate to the Portsmouth Humane Society. Stay tuned for our next pet adoption event.
First Team Subaru Suffolk Celebrates Ricky! - Cherilyn W
The Make-A-Wish Foundation granted Ricky's wish to go to Disneyland in California. First Team Subaru had the opportunity to celebrate Ricky with a welcome home from his trip to California. We decorated with his favorite Pixar characters from the Cars movie. Ricky and his family enjoyed snacks, a tour of the dealership. He was able to meet technicians, see how cars arrive on the truck and how they drive them off. He had the opportunity to figure out how cars get into the building and on the showroom floor - we helped him with that. He did a few more cool things, and then he opened gifts that included a few of his favorite Cars characters.
Quasar and Maeve - Dyanna U
One of our dedicated fosters agreed to take on two foster dogs when the shelter was dangerously full of large dogs. Quasar and Maeve had never met before, but our foster was committed to helping save lives, so she was willing to give it a shot. Maeve was a sweet, outgoing, loves-everyone-she-meets kind of girl. She was brought to the shelter just days after being found during a rainstorm and giving birth to seven beautiful puppies. Maeve raised her puppies, and was now looking for her own family. Quasar was a beautiful, but incredibly shy girl. In foster, Quasar came to depend on Maeve for comfort and safety. When a family with no experience with dogs and young children expressed interest in Quasar, our team was reluctant because we knew how much she depended on Maeve to tackle new, scary things. After several meetings, we let the family foster Quasar, in an effort to be flexible. For a few weeks, the family expressed concern over how difficult it was for Quasar to settle into the new setting. Eventually, they reached out, resigned that Quasar may never completely settle into their home. Shockingly, their request was to bring Maeve into their home to see what difference it could make for her! Again, we were all a little surprised, but we went for it! After just a few days with Maeve by her side, Quasar loosened up and began to show who she truly was to this family. It didn't take long before we heard from them that they knew that Maeve was Quasar's emotional support dog, and they would all be staying together as one big happy family forever! We have been so excited to meet this family and watch them go above and beyond for these two amazing dogs. (Quasar was not spayed when they took her home, so the family could not finalize the adoption until her surgery took place in November.) This story was submitted by Dyanna Uchiek - The Portsmouth Humane Society Community and Engagement Director (Photos of a few available pets for foster and adoption)
Sharing the Love with the Leukemia and Lymphoma Society - Rheana C
2022 is the first in-person walk since the pandemic for the Leukemia and Lymphoma Society. It was a beautiful night to be a supporter and walking along side survivors, other supporter and remembering the fighters. First Team Subaru Suffolk came out to show our support through volunteering at tables and walking.
First Team Subaru Suffolk Shows the Love Promise - Cherilyn W
Our First Team Subaru story. We just completed the process of purchasing a new Subaru, our fifth, woohoo!! Although we have experienced the process many times, this time it was different. It was not the usual occasion; this was an extraordinary turning point in car buying. It was easy, quick, and stress-free. We knew what options we wanted from our prior experience, and we bought the exact car we wanted. We vowed that we would change our car-buying experience. We scanned the internet, videos, and reviews, then walked in with a list of options and colors. Immediately, we were met with smiles and understanding from Kiersten, who owns two Subarus. Quickly, she returned with a price and an approximate date of delivery. We paid a small deposit and left with a huge smile. Two months later, we had our beautiful car created just for us! Best buying experience ever. Thanks to everyone at First Team Subaru, those who helped us the entire process, and to the employees behind the curtain, who ordered our vehicle, prepped it and insured it was spotless and ready for us. However, it did not stop there. We had an appointment approximately 14 days after delivery for “one on one” assistance, with First Team Subaru Love Encore. Cherilyn helped us explore the latest technology in our new car. The equipment had come so far, and we were happy to have answers to a few questions and we learned a lot more about our car. Every feature, function, system, and how to personalize the car to our taste and ease of operation. She did it all with us and again, we left amazed at the excellent experience we had at First Team Subaru, Suffolk.
Quasar and Maeve - Dyanna U
One of our dedicated fosters agreed to take on two foster dogs when the shelter was dangerously full of large dogs. Quasar and Maeve had never met before, but our foster was committed to helping save lives, so she was willing to give it a shot. Maeve was a sweet, outgoing, loves-everyone-she-meets kind of girl. She was brought to the shelter just days after being found during a rainstorm and giving birth to seven beautiful puppies. Maeve raised her puppies, and was now looking for her own family. Quasar was a beautiful, but incredibly shy girl. In foster, Quasar came to depend on Maeve for comfort and safety. When a family with no experience with dogs and young children expressed interest in Quasar, our team was reluctant because we knew how much she depended on Maeve to tackle new, scary things. After several meetings, we let the family foster Quasar, in an effort to be flexible. For a few weeks, the family expressed concern over how difficult it was for Quasar to settle into the new setting. Eventually, they reached out, resigned that Quasar may never completely settle into their home. Shockingly, their request was to bring Maeve into their home to see what difference it could make for her! Again, we were all a little surprised, but we went for it! After just a few days with Maeve by her side, Quasar loosened up and began to show who she truly was to this family. It didn't take long before we heard from them that they knew that Maeve was Quasar's emotional support dog, and they would all be staying together as one big happy family forever! We have been so excited to meet this family and watch them go above and beyond for these two amazing dogs. (Quasar was not spayed when they took her home, so the family could not finalize the adoption until her surgery took place in November.) Thanks for the support, Subaru!
