What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

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Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

In 2020, Subaru and its retailers made a donation to Feeding America to provide 50 million meals to help feed people in need during the COVID-19 crisis,* making meals available at 199 local food banks across the country.

*$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks.

Community

Environment

Subaru and our retailers are committed to protecting and preserving the Earth, not just by our words, but also by our actions.

Since 2018, as part of the Subaru Loves the Earth initiative, Subaru and retailers across the country have partnered with TerraCycle® and have collected over 9 million pieces of hard-to-recycle trash from their communities. Items such as snack bag wrappers, coffee cups, or used cabin air filters from service areas have been diverted from landfills and given a second life by TerraCycle when it is converted into durable furniture and other usable items.

Environment

Health

Subaru believes we all should have a chance to lead a healthy life. That's why Subaru and its retailers, like us, partner with The Leukemia & Lymphoma Society® (LLS) and their local hospital or cancer treatment center to give warm blankets and encouraging messages of hope, written by retailers and Subaru customers in their stores, to support patients facing cancer. Through our partnership with LLS, we've supported nearly 300,000 cancer patients nationwide. We're proud to be LLS's largest automotive donor.

Health

Education

Subaru and its retailers, like us, are continuing our support of education and high-needs schools in our communities through Subaru Loves Learning(R) by providing teachers across the country with funding to purchase the school supplies and resources they know are needed to help students thrive in the classroom. Through our partnership with AdoptAClassroom.org, Subaru and its retailers will have supported more than 470,000 students nationwide and are proud to be their largest corporate supporter.

Education

Pets

Subaru believes all pets deserve a loving home. That's why Subaru and its retailers, like us, host adoption events and donate $100 to our partner shelter for every pet adopted during the month of October*. Through our partnership with local and national organizations, we have donated over $51 million, which has supported the adoption, rescue, transport, and health of over 420,000 animals. We're proud to be the largest corporate donor to the ASPCA.

*Subaru retailers will donate $100 for every pet adopted from partner shelters from October 1, 2023 through October 31, 2023 up to $3,100 per retailer.

Pets

The Subaru Share the Love® Event

Subaru and its retailers believe in giving back to our communities. That's why for every new vehicle sold or leased during the Subaru Share the Love event, Subaru and its retailers, like us, makes a donation to national charities that our owners care about and to over 2,100 local charities where Subaru owners live and work.

Now, after 15 years, Subaru and our retailers have donated over $256 million to charity all to give back and to make the world a better place.

The Subaru Share the Love<sup>®</sup> Event

How is First Team Subaru Suffolk dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

  • Portsmouth Humane Society
  • Portsmouth Volunteers for the Homeless
  • Northern Shores Elementary
  • TerraCycle
  • LLS

Love Promise Stories from First Team Subaru Suffolk

Subaru and First Team Subaru Suffolk believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here.

First Team Subaru Suffolk, The Leukemia & Lymphoma Society® (LLS), and Virginia Oncology Associates

As part of the Subaru Loves to Care® initiative, First Team Subaru Suffolk partnered with The Leukemia & Lymphoma Society® (LLS) to give warm blankets to local cancer treatment centers. Suffolk First Team Subaru chose Virginia Oncology Associates in Harbour View. On June 26, over 50 blankets were delivered to our VOA patients. We want to thank you for choosing us and, more importantly, supporting the patients we serve.

5 Stars for the 5 Pillars!

"Everyone at First Team Subaru (Marc, Jason, Dominique, Chase, there were a few others whose names I did not catch) made our car buying experience enjoyable. Our salesperson was Marc Griffin. We told him exactly what kind of Forester we wanted. They didn't have one on the lot, but he and his team were able to locate it quickly, and we were driving it home in less than 5 days! Marc was very friendly and helpful throughout the entire car buying process without using any pressure tactics. Thank you Marc and everyone at First Team Subaru!" - Cassie W.

Welcome to First Team Subaru Suffolk

"Happen to be in town from Pittsburgh visiting family for the holiday, when I needed an oil change and tire rotation. Adan Nino was my service writer, so friendly and helpful. Also didn't know my first oil change with FT Subaru would be free, what a holiday gift! Thank you all for getting me in and out so quickly and being so nice. I'll definitely be back when I'm in town." - Charles S.

Another Happy Customer!

"After doing some researching for a new vehicle I decided to go look at a Subaru after work. Never having owned one, I thought why not. They have great safety reviews and several of my coworkers own one. Once I arrived at the dealership I was greeted with friendly staff. My salesman was Marcus, and after he showed me this beautiful green Forester I was hooked. I love my new Subaru! I am sure all the salesmen are great, but Marcus was wonderful. He is very detail oriented and had a lot of patience for a boomer like me. Since I was just going to look...lol, I am pictured with my nursing scrubs on. That is okay, since nurses are all for safety. A Subaru and a nurse is an excellent combination!!!" - Frankie F.

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Customer Appreciation for Subaru Love Encore

"AWESOME experience buying a new car, knowledgeable and helpful team that works together. Was worried about the technology but Cherilyn was so helpful and let me know I could always call with any questions. Dealership is nice and clean. LOVE my Outback 🙂 Thank you First Team Subaru Suffolk!" - M S.

First Team Subaru Suffolk Supports Portsmouth Humane Society

This is Kaisa and Copper visiting with First Team Subaru. We welcome existing pets and pets looking for their forever home. We are always accepting towels, dog and cat food, cleaning supplies and other pet supplies to donate to the Portsmouth Humane Society. Stay tuned for our next pet adoption event.

First Team Subaru Suffolk Celebrates Ricky!

The Make-A-Wish Foundation granted Ricky's wish to go to Disneyland in California. First Team Subaru had the opportunity to celebrate Ricky with a welcome home from his trip to California. We decorated with his favorite Pixar characters from the Cars movie. Ricky and his family enjoyed snacks, a tour of the dealership. He was able to meet technicians, see how cars arrive on the truck and how they drive them off. He had the opportunity to figure out how cars get into the building and on the showroom floor - we helped him with that. He did a few more cool things, and then he opened gifts that included a few of his favorite Cars characters.

Quasar and Maeve

One of our dedicated fosters agreed to take on two foster dogs when the shelter was dangerously full of large dogs. Quasar and Maeve had never met before, but our foster was committed to helping save lives, so she was willing to give it a shot. Maeve was a sweet, outgoing, loves-everyone-she-meets kind of girl. She was brought to the shelter just days after being found during a rainstorm and giving birth to seven beautiful puppies. Maeve raised her puppies, and was now looking for her own family. Quasar was a beautiful, but incredibly shy girl. In foster, Quasar came to depend on Maeve for comfort and safety. When a family with no experience with dogs and young children expressed interest in Quasar, our team was reluctant because we knew how much she depended on Maeve to tackle new, scary things. After several meetings, we let the family foster Quasar, in an effort to be flexible. For a few weeks, the family expressed concern over how difficult it was for Quasar to settle into the new setting. Eventually, they reached out, resigned that Quasar may never completely settle into their home. Shockingly, their request was to bring Maeve into their home to see what difference it could make for her! Again, we were all a little surprised, but we went for it! After just a few days with Maeve by her side, Quasar loosened up and began to show who she truly was to this family. It didn't take long before we heard from them that they knew that Maeve was Quasar's emotional support dog, and they would all be staying together as one big happy family forever! We have been so excited to meet this family and watch them go above and beyond for these two amazing dogs. (Quasar was not spayed when they took her home, so the family could not finalize the adoption until her surgery took place in November.) This story was submitted by Dyanna Uchiek - The Portsmouth Humane Society Community and Engagement Director (Photos of a few available pets for foster and adoption)

Sharing the Love with the Leukemia and Lymphoma Society

2022 is the first in-person walk since the pandemic for the Leukemia and Lymphoma Society. It was a beautiful night to be a supporter and walking along side survivors, other supporter and remembering the fighters. First Team Subaru Suffolk came out to show our support through volunteering at tables and walking.

First Team Subaru Suffolk Shows the Love Promise

Our First Team Subaru story. We just completed the process of purchasing a new Subaru, our fifth, woohoo!! Although we have experienced the process many times, this time it was different. It was not the usual occasion; this was an extraordinary turning point in car buying. It was easy, quick, and stress-free. We knew what options we wanted from our prior experience, and we bought the exact car we wanted. We vowed that we would change our car-buying experience. We scanned the internet, videos, and reviews, then walked in with a list of options and colors. Immediately, we were met with smiles and understanding from Kiersten, who owns two Subarus. Quickly, she returned with a price and an approximate date of delivery. We paid a small deposit and left with a huge smile. Two months later, we had our beautiful car created just for us! Best buying experience ever. Thanks to everyone at First Team Subaru, those who helped us the entire process, and to the employees behind the curtain, who ordered our vehicle, prepped it and insured it was spotless and ready for us. However, it did not stop there. We had an appointment approximately 14 days after delivery for “one on one” assistance, with First Team Subaru Love Encore. Cherilyn helped us explore the latest technology in our new car. The equipment had come so far, and we were happy to have answers to a few questions and we learned a lot more about our car. Every feature, function, system, and how to personalize the car to our taste and ease of operation. She did it all with us and again, we left amazed at the excellent experience we had at First Team Subaru, Suffolk.

Quasar and Maeve

One of our dedicated fosters agreed to take on two foster dogs when the shelter was dangerously full of large dogs. Quasar and Maeve had never met before, but our foster was committed to helping save lives, so she was willing to give it a shot. Maeve was a sweet, outgoing, loves-everyone-she-meets kind of girl. She was brought to the shelter just days after being found during a rainstorm and giving birth to seven beautiful puppies. Maeve raised her puppies, and was now looking for her own family. Quasar was a beautiful, but incredibly shy girl. In foster, Quasar came to depend on Maeve for comfort and safety. When a family with no experience with dogs and young children expressed interest in Quasar, our team was reluctant because we knew how much she depended on Maeve to tackle new, scary things. After several meetings, we let the family foster Quasar, in an effort to be flexible. For a few weeks, the family expressed concern over how difficult it was for Quasar to settle into the new setting. Eventually, they reached out, resigned that Quasar may never completely settle into their home. Shockingly, their request was to bring Maeve into their home to see what difference it could make for her! Again, we were all a little surprised, but we went for it! After just a few days with Maeve by her side, Quasar loosened up and began to show who she truly was to this family. It didn't take long before we heard from them that they knew that Maeve was Quasar's emotional support dog, and they would all be staying together as one big happy family forever! We have been so excited to meet this family and watch them go above and beyond for these two amazing dogs. (Quasar was not spayed when they took her home, so the family could not finalize the adoption until her surgery took place in November.) Thanks for the support, Subaru!

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First Team Subaru Suffolk Loves Learning

In the month of September, First Team Subaru Suffolk partnered with AdoptAClassroom.org and celebrated Subaru Loves Learning by adopting North Shores Elementary in Suffolk, VA. First Team Subaru Suffolk provided teachers with boxes of school supplies and flexible funding to purchase necessary items for their classroom. Presenting the words of encouragement school bus included Assistant Principal, Mr. Leonardo Q. Barbosa, Jr., Cherilyn Willis, Rheana Covington, Ashley Payne & Russ Parham (shown l-r).

My dog Lily Marie

My dog loves to ride in my crosstrek. Sticking her head out the window for air. She gets so excited every time i say lets ride.

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It takes a Community to Serve a Community

First Team Subaru of Suffolk helps deliver meals to residents living in the city of Suffolk and Isle of Wight County Region, to include Smithfield and Windsor. With the assistance of First Team Subaru Suffolk employees and Subaru owners we are filling in to make sure that our residents get nutritious home delivered meals. If you would like to be a volunteer for the Sentara Obici Meals on Wheels contact Cherilyn at First Team Subaru Suffolk at (757) 537-6899.

First Team Subaru Helps Make Wishes Come True

Through our partnership with the Greater Virginia Make -A- Wish mission we have helped raise more than $5,357! Through the First Team Subaru of Suffolk's Share the Love Campaign our Team works with our Subaru owners to raise awareness and grant over 50 local wishes this summer! Together we are granting life changing wishes to children with critical Illnesses. <3

Helping Make Wishes Come True

First Team Subaru Suffolk through Subaru's Share the Love campaign helps to grant wishes to children with critical illnesses.

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First Team Subrau Loves Pets & People Too!

Princeton loves hanging out with his owner Jasmine while she gets her car serviced. Jasmine loves getting her car serviced because she says, " I love your guys and I love coming in here to get my car serviced, and I can bring my dog in here! Everyone is so nice, friendly and fun!" Here at First Team Subaru Suffolk we welcome your 4 legged and 2 legged friends!

Exceeding Expectations

Congratulations to London on his new 2022 WRX! "Rheana & the First Team Family exceeded my expectations, it was the best sales experience I have ever had!" Here at First Team Subaru Suffolk we welcome our guest into our Subaru home and want them to feel comfortable. The purchase of a new car is a big deal, and each step of the process should be fun and easy going. We are glad that London had a great experience. We look forward to seeing you at your maintenance visits! Welcome to the First Team Subaru Suffolk Family!

Our 1st Subaru Ascent Customer Returns!

The Roberts family returned to First Team Subaru Suffolk after their first Subaru Ascent was in a collision. They had ordered their first Subaru Ascent with us when it was released in June 2019, and were the first to have one in our immediate area! We welcome back our 1st Ascent customer, and we are so glad your Subaru did what it was designed to do

First Team Subaru Suffolk Honestly Loves Pets <3

Here at First Team Subaru Suffolk we have been working with the Portsmouth Humane Society not too long after we opened in September 2015. We have been able to assist in finding homes for pets through our onsite adoptions. We have also had an impact on many pets lives through donations. Our most recent donation of $3,100.00 helped to ensure Daisy and Poppy, and many other pets receive the care they needed to thrive. We look forward to visiting Portsmouth Humane Society and their furry residents again soon!

Welcome Home!

Michaela was in Japan working on a project with our military. She needed a car, so she contacted Kiersten at First Team Subaru Suffolk. Kiersten made sure that she secured the incoming 2022 Subaru Outback, and it was ready for delivery when Michaela arrived. We were Michaela's first stop from the airport and we are honored that she entrusted us with her selection. Thank you for assisting our military! Kiersten has been with First Team Subaru Suffolk for 1 year and 2 months and has built a reputation of honest, efficiency, respect, and trust with her clients.

Home Town Charity

Our 2021 First Team Subaru Loves Event raised $10,000 for our hometown charity the Boys & Girls Clubs of Southeast Virginia. This is an increase from last years $6,451.81! Yes, they were pretty excited! We look forward to participating with our local club located on Portsmouth Blvd., Portsmouth, VA to assist with activities for the youth. The money raised will help with after school programs, activities and resources for children in the surrounding communities. The programs are something parents and youth can count on to provide mentoring, homework help, development support and so much more. The Girls and Boys Clubs of South Eastern Virginia teach and enforce standards to live buy, which mirrors our HEART Pillars at Subaru! H - Honesty, E -Empathy, A -Appreciation, R- Respect, T- Trust

Making a Difference

First Team Subaru volunteered with the United Way of South Hampton Roads to kick off the 2021 school year! We had the opportunity to read to Students at a local Norfolk, VA school. The students were also able to select 2 books to take home with them! #SubaruLovesLearning #CommunityCommittment

Lost & Found

This little sweetie decided to take a wander from her home across the street from our Subaru Dealership. Lucky for her she made it safely across 4 busy lanes of traffic with the assistance of the First Team Subaru crew that assisted with her escort. She was loved up by the Subaru staff with water, a leash and doggie treats, and lots of belly rubs, as we posted, and searched for her parents. Everyone was prepared to house her in case they didn't hear from anyone before closing. She was reunited with her family through a Facebook post from our Shop Supervisor Nick. First Team "Subaru Loves Pets"!

Never Too Old To Love

We are so grateful for our partnership with First Team Subaru in Suffolk. During the month of October, over 100 pets found new homes and second chances thanks to the Subaru Loves Pets campaign. Each pet has a different story, but we were particularly touched by Luna. Luna came to Portsmouth Humane Society with patchy fur and limited mobility. She was reserved in her cage and didn't make a peep - something uncommon for a husky! As we spent more time with Luna, she came out of her scared and silent shell. Soon, her fur was growing back and she was bouncing with joy when going for walks! It's true what the Beatles say - sometimes "love is all you need." Despite her age, Luna found a home during the Subaru Loves Pets campaign and is happier than ever.

Portsmouth Volunteers for the Homeless 2021

This is our second year working with the Portsmouth Volunteers for the Homeless, Inc. and donating blankets. We are also doing a clothing drive to assist with providing men shoes and socks, especially larger sizes, collecting coats, gloves, winter hats and cleaning supplies. This organization continues to provide resources to resolve homeless issues in the city of Portsmouth, VA . They partner with supportive services in cooperation with other organizations in Portsmouth. There are so many ways we can help as a community, and we are honored to partner and assist with the PVH Mission of "Lifting Hearts, Lifting Lives".

Our Hometown Charity Visit

We would like to thank First Team Subaru Suffolk for stopping by our Portsmouth Club and presenting us with a generous donation. Boys and Girls Club of Southeast Virginia deeply appreciates the continuous support in enabling great futures to start here.

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Kittys Need Love Too <3

First Team Subaru visits the Portsmouth Humane Society. We brought food for the pups and hugs for the kitty's 💕 The mission of the Portsmouth humane Society is to provide shelter, care and treatment to homeless animals in Portsmouth, VA through adoptions, spay/neuter programs, and community education.

Sharing The Love with Our Homeless Community

First Team Subaru of Suffolk was happy to visit The Portsmouth Volunteers for the Homeless. They are the primary providers of emergency shelter for single homeless individuals, helping them achieve self-sufficiency, through resources and training in collaboration with other organizations in Portsmouth. First Team Subaru Suffolk delivered blankets to the Portsmouth Volunteers for the Homeless. Thank you to Executive Director Darlene Sparks Washington and her team for their service! (Also shown in photo is board member Perry Williamson).

Rooting for the Underdog

You could argue that any pet in an animal shelter is an underdog. Dogs and cats who have been placed for adoption face a number of obstacles - standing out from the crowd, the stress of a shelter environment, illnesses that spread faster in groups of animals, and lack of socialization. Donations are essential to making these obstacles as easy to overcome as possible by improving medical, behavioral, and staffing resources in shelters. This includes pets like Juniper (pictured) who was so stressed in the kennels that she nearly re-opened her spay incision. Resources provided by donations helped us transform Juniper into a happy, healthy girl who was ready to find a new home. In 2020, all nonprofits have faced funding hardships due to the economic impact of COVID-19. Individuals have less to give, companies are conservative with their budgets, and grants have been targeted specifically (and understandably) to COVID-19 relief efforts. This October, First Team Subaru Suffolk partnered with our shelter to make sure that the underdogs weren't left behind. Their generous contribution to Portsmouth Humane Society means that our adoptable animals will have access to the same important and lifesaving resources as always. We're so grateful to First Team Subaru Suffolk for their partnership and support!

First Team Subaru Suffolk Lights the Night

As part of Subaru Loves to Care, First Team Subaru Suffolk has worked with the LLS Foundation for the last three years in support of patients battling cancer. This year for the first time we had a presence at Light the Night Hampton Roads. Cherilyn Willis from First Team Subaru Suffolk walked with cancer survivor and Subaru Ambassador Will Key, his wife Kim and son Liam. (Will and his son Liam in photo) "Cherilyn, and I walked the 1.6 miles through Downtown Norfolk laughing, talking, and enjoying the beautiful night. We were thankful to be part of Light the Night Hampton Roads but still well aware of the work still to be done. There are too many people right now who can’t make that walk, who are too sick to get out of bed or are grieving the loss of a loved one whose light left them too soon because of cancer. The Leukemia and Lymphoma Society rocks this event and together Hampton Roads raised over $260,000. Thank you for your donations." Kim Key- "After seeing and feeling the impact our presence has, I look forward to having more people participate in the walk for 2020. We welcome not only our First Team Subaru team members but our Subaru family, that is everyone that comes in to purchase a car or our service and parts guests. Share the Love!" Cherilyn Willis Subaru Consultant

Subaru Loves Learning: Northern Shores Elementary

As part of our Subaru Love Promise and the Subaru Loves Learning program, First Team Subaru Suffolk recently dropped off books for the students at Northern Shores Elementary School. This is the second year in a row that we donated the books to the local elementary school and is always one of our favorite events. We love seeing the excitement on the children's faces when they get to see the new books! We would like to thank Principal White for helping coordinate the event. We look forward to donating even more books next year!

Subaru & LLS Deliver Blankets to Cancer Patients

“We look forward to this day all year”, Mike, the general manager of Suffolk, Virginia’s First Team Subaru told LLS staff. While watching his team members connect with those receiving treatment at Virginia Oncology Associates, Mike reflected on his own experience. Mike was by his mother’s side for the duration of her own chemotherapy treatment. “We’ve all been touched by cancer.” he says. This statement is especially true at First Team Subaru. The LLS mission especially hits home for Megan, the team’s marketing specialist. Not one, but two of Megan’s sorority sisters have received a blood cancer diagnosis, one being her former roommate. Blanket delivery day is a special way for Megan to connect to a cause so close to her heart while hearing the stories of other patients alongside her team. One team member, Will, happens to be a cancer survivor himself. He and Megan spent their time deep in conversation with a patient and he caregiver, sharing stories and laughing together. A special, touching coincidence of the day came from a team member, Cherilyn. The message of hope she shared with a patient came from a First Team Subaru customer named Ester, which so happened to be the name of his caregiver’s mother. While it may seem like a small matter, the moment connected the patient and Cherilyn, bringing a bit of joy to both of their days. Once the delivery was completed, the employees of First Team Subaru weren’t quite ready to leave. While there was plenty of work to be done back at the dealership, the team decided to extend their stay to spend more time at Virginia Oncology Associates. Last year, the team even made the trip to another nearby treatment center to connect with those patients as well. It’s safe to say that First Team Subaru embodied the LLS mission on the day they look forward to every year.

Cause For Paws

First Team has been an ongoing source of support for the Portsmouth Humane Society. Because of the commitment to homeless animals in our community, The Portsmouth Humane Society is honored to share that Portsmouth Humane Society is now a No-Kill Shelter. They do not euthanize adoptable pets. In 2018, They have had 1,324 animals adopted and ended the year with a 93% save rate. Over the last two years, First Team has been a sponsor for the Portsmouth Humane Society. First Team Subaru has even held a number of fee-free adoption events in their showroom and has even continued its involvement By sponsoring Cause for Paws in 2019. Portsmouth Humane Society is the oldest continually operating humane society in Virginia, having first opened the doors in 1889! They are devoted to providing responsible and compassionate care for animals, advocating humane education, eliminating animal abuse and neglect, and responding to the growing needs of the community. With that being said, First Team Subaru's efforts to provide support has been important to the cause. Because the City of Portsmouth does not have a city-run shelter, The Portsmouth Humane Society serves our community as the public intake facility for Portsmouth as well as a Humane Society.

First Team Subaru partners With LLS

2018 was our first year participating in the Subaru Loves to Care Event with the Virginia chapter of the Leukemia & Lymphoma Society. Our Subaru Ambassador, customer, and cancer survivor Will Key was an important part in getting us connected with the Harbor View Oncology Department in Suffolk, VA. With the participation of two of our Subaru Ambassadors Will Key and Derek Idrizi, and our General Manager and staff at First Team Subaru Suffolk, we were able to not only provide blankets from Subaru Corporation but important, comforting words of encouragement. It was brought to our attention that some patients do not have family or a support system. We also learned that patients going through treatment experience sensitivity to cold. Some did not know they were going to have treatment the day of their appointments and did not have a blanket, and were thankful we were there. We look forward to making this an annual event to show First Team Subaru Loves to Care through sharing our time and attention to people going through a difficult time.

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SUBARU/LLS BLANKETS AND WARMTH TO CANCER PATIENTS

First Team Subaru in Suffolk was ecstatic to be a partner in the Share The Love program for the first time this year. From their initial conference call with Leukemia & Lymphoma Society staff member Khiem Tran to their in-person kickoff with 20+ staff members in their showroom, the passion and excitement that First Team Subaru radiated were infectious. General Manager Mike Vinsand shared that their partnership with Virginia Oncology Associates (VOA), Bon Secours Health Center at Harborview has fostered over the years as they have sold a number of Subaru vehicles to employees and patients alike. The opportunity to officially partner with LLS through the blanket program was more than fitting. Not only was the Subaru staff excited for the program, but so was their own Subaru Ambassador, customer, and cancer survivor, John. Although not a blood cancer survivor, John was touched that First Team Subaru was going to be donating 80 blankets to Virginia Oncology Associates and jumped to be a part of the presentation. After taking a staff photo at Subaru on delivery day, Mike, John, and a few others from First Team caravanned with Khiem over to VOA. The visit was truly heartwarming, as the medical contact Sharon Carney helped stage the presentation right there in the treatment room. About 10 patients looked on with curiosity and intrigue as box after box of blankets were brought in and a plethora of Subaru, LLS, and hospital staff filled the narrow hallway. After everything was staged, Khiem addressed the nurses and patients in treatment with an impromptu presentation. He shared some background of our 3-year partnership between Subaru of America and The Leukemia & Lymphoma Society and recognized First Team Subaru locally here in the Suffolk, Virginia community. Together with Mike and John, we used the left over shopping bags to create a tote/kit for each patient in treatment, comprised of a blanket, Care Card, button, and LLS wristband. The patients were touched and surprised to be recipients of the random act of kindness. All parties involved left with warm hearts and burning anticipation to partner together again in 2019.

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SUBARU/LLS BLANKETS AND WARMTH TO CANCER PATIENTS

At the Carilion Children’s Hospital, First Team Subaru and the staff from LLS had the amazing opportunity two meet two patients on the unit. Our first visit was with Miss Melinda. She had to fix her lipstick before we came to visit so she only looked her best. She had such an amazing attitude about what she was going through. She was so welcoming of both the staff at LLS and the staff at First Team Subaru. She was so thankful for the blanket so she could keep herself warm while she was going through her treatment. Our next visit was with Miss Jane. She had one foot out the door because she was on her way to the beach with her family, but we were glad we could steal a few minutes of her time before she left. She told us that she was grateful for all the work that LLS does because she was a recipient of our co-pay assistance grant. When we are fundraising for LLS, we never really stop and think of who this money is going to help. Miss Jane is a perfect example of someone that did not have to dip so much into her savings, like so many patients have to do because LLS could provide her with the funds she needed to receive treatment.

First Team Loves my dog!

For anyone, buying or leasing can be a nightmare, especially when the need for a vehicle pops up unexpectedly. I'd found a car to borrow until I found my own, and when I walked into First Team Subaru I was NOT expecting much of anything. My past experience with dealers was skeevy and less than lovely. I was greeted by Charles Seaboch, he smiled and we talked. I met the managers, and Mike was actually from near where I grew up! Then Charles and I were off in the Subaru Impreza-I told him everything I wanted and we found a vehicle that almost fit the bill. While sitting in the office I said that before moving forward I'd need to bring in my dog, and be absolutely sure he'd fit nicely in the back, with room to stand up, sit down and turn around, Charles invited us both back the very next day! (I'd also gone to look at two other vehicles and that experience was worse than bad-but when Charles and Subaru sets the bar high, I guess the others simply can't add up, and they didn't). Arcot, my dog, and I arrived the next day and Charles greeted him with such a huge smile, it was adorable. Arcot fit, and we went into the office to make a deal. I had to sleep on it because I really really was in love with the Island Blue, and the moonroof, for Arcot, and that car simply wasn't anywhere to be found. The entire time that we sat and talked, figuring things out, I don't think one person walked by Arcot without saying hello. Everyone there was SO kind, so loving, and when I see my little guy getting all the love, that tail wag of joy, that fills my heart with more joy than I can articulate. But there was a grey Impreza with everything I wanted, but that grey just wasn't Island Blue. So, after sleeping on it for two nights, I emailed Charles and said that if they could find me the Island Blue with all the bells and whistles, I'd take it! AND since I'd found a friend with a car I could borrow, they didn't have to rush. I sent that email at about 7 am on December 26. December 26, around 4:30pm, I saw that Charles had emailed me. HE FOUND MY CAR!!! I was working all week, but off Friday, so we set an appointment to get me into my very first Subaru. We arrived, again, were greeted with a smile, and again, while discussing everything and getting things set for financing, Arcot was greeted with pets and cuddles from everyone in the building. Everything was all set and Charles was going to call me when my car was set and ready to pick up. The next morning Charles called and said I'd be able to come in at noon to pick up my new, fabulous WOO HOO Impreza, and then moments later I noticed Arcot's toe was very swollen, and in a panic, we took off to get to the vet. Time passed and we ended up being over an hour late, and the care that we received from Charles, his first concern "How is Arcot? Is he okay?" and then "don't worry about being late, he takes precedence. We totally understand, don't worry." And once again, the entire staff stopped by, this time asking why Arcot was wearing a boot. AND what makes all of this even better?! Subaru supports the ASPCA, which is a cause close to my heart. AND they help out the local SPCA in Portsmouth! A dealership that puts their dollars where their love is?! Yeah, that's First Team Subaru. (AND there was a little ding in the passenger door, Charles made an appointment, and BAM ding is GONE! I love this place, and Arcot and I so appreciate Charles and his kindness.) Charles is absolutely fantastic, every interaction we have, he asks how Arcot is doing and it just means the world to me. I've attached a photo I took where Charles surprised Arcot with hugs, and I absolutely melted. This is why everyone should be in Subaru's-FROM First Team <3 OH! And Charles got me my first Subaru beanie too!

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Subaru and NWF Love the Earth!

There are two plants that are not part of the plant set you sent but our raised beds are great for the plants. As you can see the Sun Fire plants are blooming.

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Adoption Event a Success!!

On Saturday October 29, First Team Subaru Suffolk paired with Portsmouth Humane Society for an Adoption Event and Donation Drive that was an overwhelming success! Four Dogs spend the afternoon being spoiled and pampered in the First Team Subaru Showroom while looking for their forever homes. Warby, a one year old lab/retriever mix, was adopted as a result of his afternoon at Subaru--finding two great new humans to love him forever. Many thanks to Mike Vinsand and Sang Han for their help and generosity in hosting us. A gigantic box of donations from Subaru Staff and Customers came back to the shelter with us which will be a huge help going forward--Subaru really does love pets! Ralph Mesisco Board President Portsmouth Humane Society

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4834B Bridge Rd, Suffolk, VA, 23435
First Team Subaru Suffolk 36.8661829, -76.4258461.